Capture by talking
A senior tech records a job on their phone and talks it through. Ekko also brings in the videos and manuals you already have.
Ekko captures how your senior techs do the job and plays it back to the rest of your crew, right on site. New hires get up to speed faster, and your best people stop answering the same questions all day.
Jordan, 2nd-year apprentice Older Lennox furnace keeps short cycling. I already changed the filter. What next?
Most of what makes a great tech isn't in any manual. It's in their head, and it takes years to pick up by riding along.
Capture what your best people know once. Then let the whole crew use it, learn from it, and practise with it.
A senior tech records a job on their phone and talks it through. Ekko also brings in the videos and manuals you already have.
A tech asks a question in plain words and gets a straight answer. Every answer shows the video or page it came from, so they can check it.
Techs practise real conversations with an AI customer, like explaining a repair or walking through a replacement quote. They build confidence before they're in someone's basement.
See what each tech has learned and where the gaps are. Know who is ready to run a call alone, and who needs a little more time.
We're starting with a small group of home service companies across Canada. Tell us about your crew, and a founder will get back to you.